FilmChest Media Group Privacy Policy

The FilmChest Media Group Instant Sharing service takes your privacy seriously and is committed to safeguarding your privacy online. This privacy policy covers how we treat personally identifiable information you submit and non-personally identifiable information we gather from your use of FilmChest Media Group's services and websites (including www.filmchest.tv). In this Privacy Policy, we refer to our services and websites as the Service. Please read on to learn more about our commitment to your privacy. Our mission is to build your trust and confidence in the Service by promoting fair information use practices. To demonstrate our commitment, we are posting our information practices for you. You may contact us at anytime with respect to this Privacy Policy by sending an email to: privacy@filmchest.tv.

Personally Identifiable Information

FilmChest Media Group collects personally identifiable information only when you voluntarily provide it. Personally identifiable information about you may be collected during the registration and download process for the Service or at other times during your use of the service. You may be required to provide this information in order to use the Service. After the registration and download process, you may choose to provide additional personally identifiable information. For example, you may provide personally identifiable information to purchase or request products or services in response to promotion(s) we may be having or delivering on behalf of a third party, or when you request information from us about the Service or in order to interact with friends, colleagues and others via the Service.

  • Wherever and whenever it is permissible under this Privacy Policy, which is acknowledged and accepted by you when you registered for the Service;
  • When you provide your consent;
  • To verify your identity;
  • As necessary to maintain, operate or improve the Service, notify you of important Service announcements, or to provide you with a product or service you've requested;
  • To request feedback or participation in on-line surveys;
  • As needed to enforce our websites' Terms of Use or FilmChest Media Group's Terms of Service, or otherwise protect the rights and interests of FilmChest Media Group, our users, or any third party;
  • When we have a good faith belief that the law or any legal process requires disclosure;
  • To detect, prevent, or otherwise address fraud, security or technical issues;
    To resolve disputes; or
  • If a company acquires all or substantially all of FilmChest Media Group's assets in a merger or acquisition.

In order for us to provide a Service that is more enjoyable to you, FilmChest Media Group may also use personally identifiable information internally as follows: a) to customize the content we display or send to you; b) to provide you with the information, service, or goods you have requested; c) to contact you via email or otherwise so as to inform you about new products or promotions offered by FilmChest Media Group or its strategic partners that we feel may interest you (you may opt-out from receiving information during your registration process for the Service or after registration as described below); and d) to contact you with important news about the use or maintenance of the Service.

Non-personally Identifiable Information

FilmChest Media Group may also collect and gather non-personally identifiable information, such as preferences, marital status, gender, age, education, household income, type of residence, zip code, and country of residence, during the registration and download process. During your use of the Service, FilmChest Media Group may also collect information about your computer hardware, internet service provider (ISP), bandwidth capabilities and the specific games and applications you are using in order to optimize the Service to provide a better end user experience. Non-personally identifiable information may provide a general profile of users and the hardware/software they are using, but it does not allow FilmChest Media Group to identify you personally (e.g., by knowing your zip code or that you live in the U.S., we cannot contact or identify you personally).

FilmChest Media Group uses this information to get a general idea of who is using the Service, how it is being used in order to improve the performance of the Service and to support advertising and other revenue generating initiatives [that keep our basic Service free]. FilmChest Media Group and its partners may also analyze non-personally identifiable information to determine which channels/areas of the Service are popular and which are not, to help customize the Service to be more suitable to our users' general interests, and to help introduce new products that may interest our users.

FilmChest Media Group also uses this information to generate statistical reports we share with strategic partners, advertisers, content providers and other parties as we may determine from time to time.

Collection of Non-personally Identifiable Information (IP Addresses/Applications/Cookies)

FilmChest Media Group may track your domain name, which typically identifies your Internet Service Provider, or IP address, a number recorded by our servers that is used to identify your computer, to help gather and track non-personally identifiable information. We use domain names and/or IP addresses to analyze trends, administer the Service, track users' movement, and gather broad demographic information about your use of the Service for aggregate, statistical use.

FilmChest Media Group may monitor the specific content, games or applications that are being captured and broadcast via the Service. We use this information to modify the Service so that we can ensure optimal performance of the FilmChest Media Group software, improve the performance of the Service and to support advertising and other revenue generating initiatives. However this information will not be provided to third parties in a manner that is personally identifiable.

FilmChest Media Group also utilizes "cookie" technology. A cookie is a small data file created by a web server that is sent to your browser and stored on your computer's hard drive or your handheld device for the website to identify you and keep track of your preferences. In other words, cookies are used, among other things, to automatically remind us who you are when you return to the Service and to generally help improve the functionality of the Service. A cookie also allows us to store and access your account preferences and to customize your web space. We may also use cookies for marketing purposes to make sure that the content and advertising sent to you is specific to your interests and demographics. If you do not wish to have cookies placed on your computer, you can disable cookies through your Internet browser. However, disabling cookies may prevent you from fully experiencing the Service and accessing some or all Service features.

Requests for Information/Contests/Surveys

From time-to-time we may request information from you through the Service. The requests for information may be in the form of general requests for information (e.g., submit your name and e-mail address to receive product information from us), surveys, or contests ("Requests for Information"). Responding to these Requests for Information is voluntary (although it may be required in order to receive something that you are interested in receiving), and therefore you have a choice whether or not to disclose such requested information. Requested information may include a combination of personally identifiable information (such as a name or e-mail address), and demographic information (such as sex or age). Unless otherwise indicated, personally identifiable information you choose to make available will be used in accordance with this Privacy Policy. Unless otherwise noted, demographic information, including any opinions expressed, will be used and analyzed internally and may be disclosed to third parties when we deem appropriate. However, any such information/responses disclosed will be demographic in nature and will not be attributed to any specific user.

Third Party Collection of Information

In certain instances, FilmChest Media Group may have contracts with third parties to provide products and/or services in connection with the Service. Such third parties may automatically collect order information. If you accessed a website, product or service provided by a third party, such third party may also collect information about you. Please see the privacy policies of each such third party for more information about how they use the information they collect.

This Privacy Policy does not govern any exchange of information between you and any third party. FilmChest Media Group does not monitor, and is not responsible for, the privacy and data use policies of any third party, including our partners. We recommend you review their policies (which are likely to be found on their websites) prior to accessing, but especially before sharing any personally identifiable information. Similarly, this Privacy Policy does not govern the privacy practices of any third party websites to which you might link from the Service. While FilmChest Media Group does not knowingly collect or use personally identifiable information exchanged between you and any third party, please note that we may track general use data, such as the sequence in which you view portions of a channel (sometimes called "click-streams") and other non-personal information. This information is used to improve the Service and may also be shared with our partners to help them improve their content and services.

In the event of a designated authority lawfully requesting FilmChest Media Group to retain and provide personal data, communications content and/or traffic data, FilmChest Media Group will provide all reasonable assistance and information to fulfill this request.

Opt-Out; Modification or Removal of Personal Data and your use of the Service.

Every promotional e-mail sent by FilmChest Media Group or its strategic partners will contain instructions on how to unsubscribe from that particular mailing. The 'unsubscribe' instructions found in any e-mail will, however, only pertain to that particular type of mailing (i.e. newsletters, surveys, etc.) and will not remove you from all promotional mailings sent by FilmChest Media Group or its strategic partners. You need to go to applicable websites to opt-out of the various communications.

You have the right to access and, where relevant, correct, complete or remove your personal data, provided that your identity can be verified. If you would like to exercise your right to view, correct, complete or remove your personal data, please contact FilmChest Media Group at delete@filmchest.tv. Within a reasonable period of time and upon verification of your identity and to the extent your request is legitimate, FilmChest Media Group will fulfill your request, provided that fulfilling your request will not lead to or result in FilmChest Media Group violating applicable laws.

Use of Third Party Ad Networks

FilmChest Media Group allows other companies, called third-party ad servers or ad networks, to display advertisements on FilmChest Media Group web pages. Some of these ad networks may place a persistent cookie on your computer in order to recognize your computer each time they send you an online advertisement. In this way, ad networks may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. FilmChest Media Group does not have access to the cookies that may be placed by the third-party ad servers or ad networks. Ad networks that use persistent cookies may offer you a way to opt out of ad targeting. You may find more information at the Web site of either the individual ad network or the Network Advertising Initiative.

Security

Protecting client privacy and personal information is one of our top priorities. We make substantial efforts to ensure the privacy of all personally identifiable information you provide to us. Access to all user information is restricted to FilmChest Media Group employees, contractors and agents who need to know that information in order to operate, develop or improve the Service.

FilmChest Media Group uses password protection, industry standard network encryption, access logs, and system monitoring to safeguard the confidentiality of all user information. Nonetheless, due to the inherent nature of the Internet and related technology, we do not guarantee the protection of information under our control against loss, misuse or alteration.

In addition, your information may be stored and processed in any country in which FilmChest Media Group maintains facilities, including outside of the United States. In this regard, or for purposes of sharing or disclosing data as described in this Privacy Policy, FilmChest Media Group reserves the right to transfer information outside of your country. By using the Service, you consent to any such transfer of information outside of your country. As FilmChest Media Group continues to develop its business, FilmChest Media Group might sell or buy subsidiaries or business units. In such transactions as well as in the event FilmChest Media Group or substantially all of its assets are acquired by a third party, personal information of FilmChest Media Group users will generally be one of the transferred business assets. We reserve the right to include your personal information, collected as an asset, in any such transfer to a third party.

Notification of Changes

FilmChest Media Group reserves the right to modify the provisions of this Privacy Policy. We will inform you of these changes by publishing the revised Privacy Policy on our website. The revised Privacy Policy will become effective within thirty (30) days of such publishing. You agree that your continued use of the Service after the notice period of thirty (30) days will constitute your acceptance of the revised Privacy Policy.

Contacting the Web Site

If you have any questions about this Privacy Policy, please contact us at privacy@filmchest.tv. If you have any technical questions, please contact us at support@filmchest.tv. Incidentally, any personally identifiable information provided in connection with inquiries related to this Privacy Policy, the Help function (or any similar inquiry or request for information) will be used solely for the purpose of responding to the inquiry and consistent with our Privacy Policy.